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URGENT CARE FAQ

How do I know if I need Urgent Care or the ER?

If you feel that your condition is life-threatening you need to be seen in a hospital Emergency Room you should call 911. The ER treats life threatening medical conditions, such as chest pains, severe wounds or amputations.  Urgent Care Centers treat conditions that need immediate attention but are not life or limb threatening.

What is urgent care and how does it work?

Urgent care centers are designed to treat those who need attention quickly but donʼt require an emergency room visit. Urgent care centers do not require appointments and are generally open longer hours than a primary care physicianʼs office.

How is Med Care Medical Center different from seeing a primary doctors?

Urgent care practices can supplement the services your primary doctor provides, from extended office hours and short wait times to a more comprehensive suite of services available on-site than most primary doctor’s offices. While your primary doctor cares for multiple chronic medical issues, we treat the problems facing you today. This allows us to treat you rapidly without the wait and get you back to your life. For the cases where your primary physician would have to send you to an ER for something non-life-threatening, our urgent care center can take out much of the waiting and expense. Most primary care physicians do not have the ability to take x-rays, control nosebleeds (epistaxis), place sutures, or care for orthopedic injuries like our urgent care center physicians can.

Can I get an appointment now?

You never need an appointment at Med Care Medical Center. Just walk in! You’ll be seen by one of our doctors before you know it and 95% of our patients are seen in 30  minutes or less.

Can I see a doctor now?

Absolutely! Just walk in to our Med Care Medical Center and we’ll take care of you right away!

Do you accept insurance?

Yes, Med Care Medical Center is contracted with most PPO’s, HMO’s, EPO’s and POS plans. We do accept UC Davis and Sutter Medical Group plans as well as most workers comp carriers and can bill to employers for first aid and emergency care. Please see our Insurance Page for a full list of plans we accept.

Do you care for children?

Yes. We can see children over 3 months.

What is your patient privacy policy?

Med Care Medical Center recognizes the importance of maintaining the privacy of all patients’ health information. Med Care Medical Center is in full compliance with HIPAA guidelines, and continues to look for ways to go the extra step in promising our patients can have total confidence in the privacy and security of all of their personal health information.

How does the quality of care compare to traditional offices?

We offer a highly trained medical team. In addition, all providers are current and up to date with any special credentialing or training requirements. Our equipment and facilities are noted for cleanliness and functionality, all of which contribute to a high-quality health care experience we are proud to stand behind.

Is urgent care affordable?

Although we all face  urgent illnesses or injuries, you and your family should not get stuck with an unreasonable financial burden. Our Roseville Urgent Care clinic can provides significant cost savings versus a hospital ER – without the giving up the quality of care you deserve.

PATIENT DRIVEN EXPERIENCE!

We’re a physician-directed, local neighborhood urgent medical center providing wellness and preventative health care, treatment for illnesses and injuries and employer services. We are open 7 days a week, and we are here when you need us.

Roseville urgent care faq

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